Clinical Center News
Spring 2018

A great workplace begins with the Federal Employee Viewpoint Survey

NIH STAFF - Take the Federal Employee Viewpoint Survey today!
Dr. James Gilman, CEO of the NIH Clinical Center, urges employee action.

On May 7, the U.S. Office of Personnel Management launched the annual Federal Employee Viewpoint Survey (FEVS) for eligible government employees to confidentially share their perceptions of their work experiences, their agencies and their leaders. Federal agencies will use the results to help identify where improvements are needed and what aspects are successful in their workplace environment.

All full, part-time and non-seasonal employees, including Title 42 and Commissioned Corps who were onboard by October 28, 2017, are eligible for the survey. It takes about 20 minutes to complete and employees will have until June 18 to submit their responses. During this time, staff will be encouraged to complete their surveys through an extensive campaign including outreach by Clinical Center senior leadership. Staff, for more information on the FEVS and a list of key definitions used in the survey, visit the Office of Workforce Management and Development's Federal Employee Viewpoint Survey webpage (staff only).

In 2017, a record number of Clinical Center employees (56%) completed and submitted their FEVS surveys, providing valuable insights. The final 2017 FEVS report PDF Icon (871 KB) (staff only) for the Clinical Center identified the following as the most positive and negative aspects of the workplace environment:

Top Positive Rated Aspects:

  1. When needed I am willing to put in the extra effort to get a job done.
  2. The work I do is important.
  3. I am constantly looking for ways to do my job better.

Top Negative Rated Aspects:

  1. Pay raises depend on how well employees perform their jobs.
  2. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.
  3. How satisfied are you with your opportunity to get a better job in your organization?

After a careful examination of the issues identified in final report, Dr. James Gilman, CEO of the NIH Clinical Center, and senior management addressed critical areas with immediate steps which included:

  • Providing department heads with an analysis of the responses from their department and the areas identified as challenges, opportunities or strengths.
  • Requesting that each department develop and present an action and communications plan to address their challenge areas.
  • Mandating new and expanded training programs for managers to improve their leadership qualities, administration of federal pay, recruitment, promotions and employee performance outcomes.
  • Adding the category of innovation to the CEO Awards to encourage and celebrate new ideas, solutions and products.

"We take feedback from our employees very seriously and developed an action plan that we could start immediately," said Gilman. "There are additional initiatives underway but those are more systemic and will take more time to complete."

Karen Baker, Dr. Colleen Hadigan and Victoria Anderson stand in a hallway.
Dr. Daniel Kastner examining a patient at the NIH Clinical Center
A nurse provides Dr. Anthony Fauci a flu shot
Food allergy
NIH staff gather at a relay race at the NIH Clinical Center
Dr. Gilman speaks at a podium
Four people listen to a dietician speak about the Nutrition Department while a employee preps food
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Dr. Francis Collins, Shawn Thomas and Dr. Jim Gilman stand on stage as Thomas holds a plaque
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Laptop with stethoscope nearby
Patient Photography Studio
Dr. Francis Collins, director of the NIH sties in a chair to the left. Barbra Streisand holds a microphone and sits in a chair to the right – speaks to the audience
Dr. James Gilman stands with Alba C. Murphy as they smile and hold a certificate
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CDC and NIH representatives stand in a special isolation patient room at the NIH Clinical Center
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NIH Clinical Center volunteer Chaoyang Wang
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NIH Clinical Center doctor receives award
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Leslie Wehrlen holds a plaque.
Sixteen women, graduates of the program and departmental leaders, gather for a photo
NIH STAFF - Take the Federal Employee Viewpoint Survey today!
Pius Aiyelawo swearing into the Senior Executive Service with Dr. Lawrence Tabak
Jackson Taylor (right) and his donor Sean McLaughlin (left)
Dr. Thomas Burklow
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Child reading a book
NIH employee, Ricky Day, trys the prototype device
U.S. Surgeon General Dr. Jerome Adams tours Clinical Center with CC CEO Dr. James K. Gilman
First Lady Melania Trump gets together with five children to pose for a picture
Patient and doctor
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Betsy Furlong inspects the UV Illuminator cassette.
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