The Lunch and Learn series returns to the NIH Clinical Center in 2020

Learning series focuses on helping staff navigate workplace challenges

Launching in January 2020, and open to all Clinical Center staff, the Leadership Lunch and Learn series will help staff tackle important, work-related issues by tapping into strategies and tips you can use in your daily life.

The topics span from strategic thinking – presented by Clinical Center CEO Dr. James Gilman – to managing conflict, appreciating diversity, managing change and giving and receiving feedback.

Organized by alumni of the Clinical Center's inaugural Fundamentals in Leadership program, the Lunch and Learn series puts the spotlight on the issues that can benefit the 2,000 employees of the Clinical Center.

These efforts revive a popular Lunch and Learn series, previously referred to as the Leadership Development Brown Bag Series, run by the Office of Workforce Management and Development (OWMD) until 2014.

The Lunch and Learn schedule includes:

Giving and Receiving Feedback
Presented by Robin Wink
June 25, 2020
Meeting by Webex. Details will be circulated to registered attendees.
Noon to 1 pm
Registration closed

This 60-minute webinar focuses on communication in the 21st Century where the best adopt a growth mindset for development. Participants learn techniques to receive and give feedback in a manner most conducive to foster growth and development. Best practices include learning how to listen deeply; understanding how to receive feedback and ideas for effectively participating in constructive conversations. Participants will complete the lunch and learn with executable tools to enhance growth and development.

Learning Objectives - through this training experience, participants will:

• Learn the importance of connecting through listening
• Appreciate the value of feedback and how to be a better recipient
• Apply best practices in constructive conversations

Robin S. Wink has over twenty-five years' experience in management and legal representation, is a frequent lecturer at the Brookings Institution and has taught seminars at many federal Agencies throughout the country.

Strategic Thinking
Presented by Dr. James Gilman
January 23, 2020
Medical Board Room, Building 10, Room 4-2551
Noon to 1 pm
Registration closed

Have a goal in mind but you're not sure how to tackle it? Attend this session for some tips on how to connect the dots. Dr. James Gilman has decades of management experience including as the CEO of the NIH Clinical Center, executive director of Johns Hopkins Military & Veterans Institute and leader of several military hospitals including Walter Reed in Washington, D.C., and Brooke Army Medical Center in Texas.

Conflict Management/Communicating with Purpose
Presented by the NIH Ombudsman
February 27, 2020
Medical Board Room, Building 10, Room 4-2551
Noon to 1 pm
Registration closed

"I'm not the problem – you're the problem!" Really? Conflict is a part of life. How can you ensure that the solution, and not the conflict, becomes the focus? This session will be presented by the NIH Ombudsman, an office dedicated to collaboration and the creative resolution of conflict.

Managing Change
Sherry Quinn, MS, and Sandra Scarbrough, MA, MS, from the NIH Change Management Office
March 26, 2020
Meeting by Webex. Details will be circulated to registered attendees.
Noon to 1 pm
Registration Closed

"Life moves pretty fast. If you don't stop and look around once in a while, you could miss it." Thirty years on, Ferris Buehler's reflection on life stands up. Medical innovations. Staff turnover. Government shutdowns. How can we manage the constant stream of change in our work and home lives? This session will be presented by Sherry Quinn, MS, whose background covers organizational change, inclusive of leadership alignment, stakeholder engagement, communications, workforce transition and training and Sandra Scarbrough, MA, whose focus is to educate and empower organizations to understand the value of change management and effectively implement change using validated tools and techniques.

Diversity Awareness
Presented by Brenda Robles and Toni Jones
April 30, 2020
Meeting by Webex. Details will be circulated to registered attendees.
Noon to 1 pm
Registration Closed

"Everyone is kneaded out of the same dough but not baked in the same oven." (Yiddish Proverb) Our patients have a number of different diseases, our care teams encompass different specialties and our staff all contribute to the hospital environment in different ways. Presented by Patient Representative Toni Jones and Brenda Robles, the chief of the Social Work Department's Interpreter's office, they will explore the best ways to recognize how our different skills and backgrounds enrich the experiences we all share at the NIH.

Self-Awareness and Self-Management
Presented by NIH Ombudsman
May 28, 2020
Meeting by Webex. Details will be circulated to registered attendees.
Noon to 1 pm
Registration closed

The French call it "l'esprit de l'escalier" – thinking of the right thing to say a few minutes too late. How we act impacts others in positive and negative ways. How can we work to project our best selves and thoughtfully manage our impact on others?

This session will be presented by the NIH Ombudsman, an office dedicated to collaboration and the creative resolution of conflict.

These sessions are open to all Clinical Center staff. Sign up for sessions in LMS (learning management system) and receive one supervisory continuous learning point (CLP) for each session attended. Contact ccodofficeworkmandev@cc.nih.gov for more information.

- Donovan Kuehn