Clinical Center News
Dec 2022 / Jan 2023

Clinical Center highlights extraordinary clinicians and administrator

Compassionate care and impactful service recognized

Jaydira del Rivero
del Rivero
Teresa Magone
Therese Kent
Seth Carlson

A cancer doctor, an eye specialist, an intensive care unit (ICU) nurse practitioner and an IT administrator were selected for their outstanding efforts as a part of the Clinical Center's 2022 Clinical Recognition award program.

The CC Clinical Recognition Program was launched in 2018. Initially, the program recognized NIH's outstanding staff clinicians, nurse practitioners and physician assistants. In 2019, the program expanded to include outstanding administrators at the hospital.

Two physicians shared the Staff Clinicians of the Year award in 2022.

The first is Dr. Jaydira del Rivero, a staff clinician in the Developmental Therapeutics Branch for the National Cancer Institute. Dr. del Rivero was cited for providing professional, compassionate and high-quality care to patients with advanced neuroendocrine malignancies and acting as a role model in the clinical research community, helping nurture, teach and develop trainees and colleagues.

She regularly trains and mentors clinical fellows and physician scientists, serves as a mentor for the Staff Clinician/Staff Scientist Career Enrichment Program and is a faculty member for the FLARE (Future Leaders Advancing Research in Endocrinology) program. An effective collaborator, del Rivero works across Clinical Center and other NIH Institutes and Centers to forge new relationships and enhance existing connections.

"She is a true visionary in the field. This is evident, as she is a highly sought-after speaker at multiple national and international Neuroendocrine conferences," said her colleague Dr. Sadhana Jackson, an investigator in the Developmental Therapeutics and Pharmacology Unit at the National Institute of Neurological Disorders and Stroke.

Also selected was Dr. Teresa Magone who serves as chief of the Consult Services Section at the National Eye Institute (NEI). Dr. Magone was cited as a team player focused on patient care.

Within her first year as the consult chief, Magone observed the flow and care of patients and made changes that have decreased consult patients' waiting, testing and treatment time by half. Her easy communication with patients and families helps put their needs front and center and reduced confusion by thoroughly explaining treatments.

Magone's leadership and problem-solving skills are appreciated by the staff in the ophthalmology clinic, and she is skilled at bringing the various departments in the NEI to together as one to serve the needs of patients.
"In 18-plus years of nursing, she is one physician who knows the importance of nurses and treats them like the professionals they are," said her nursing colleague Celestina Igbinosun.

Therese Kent, a supervisory nurse practitioner for the Critical Care Medicine Department in the NIH Clinical Center, was selected as the Nurse Practitioner of the Year. Kent was cited for creating a diverse and vibrant group of advanced care practitioners who have been an essential part of the ICU multidisciplinary care team.

Kent was praised for her outstanding clinical knowledge, composed demeanor - even in highly stressful scenarios - professionalism and compassion towards all patients and is highly regarded by all consultants and primary teams as a reference point when their patients are in the ICU. Her positive professional rapport, ability to forge strong relationships with patients and family members and empathy is widely respected.

"Ms. Kent is an exceptionally proficient advanced care practitioner who provides outstanding and compassionate care for patients in the NIH Clinical Center ICU and makes important, multi-faceted contributions to the Intramural Research Program," said Dr. Henry Masur, chief of the hospital's Critical Care Medicine Department.

Seth Carlson, a supervisory IT specialist for the Department of Clinical Research Informatics (DCRI) at the NIH Clinical Center, was recognized as Administrator of the Year. Carlson is the clinical architect at DCRI and translates clinical needs into practical IT applications. For the past 12 months, this has included projects based on COVID such as lab asymptomatic and symptomatic testing, the vaccine clinics and influenza clinic.

He was also cited with making a large list of improvements for CRIS, the Clinical Research Information System, that manages patient and clinical records, improving communication to providers and his leadership in the development of a Pediatric Blood Volume tube. When shortages forced the Clinical Center to switch to a new set of test tubes, he helped the hospital adjust to account for what tubes are available on site.

As the hospital had to adjust to treating patients during the COVID-19 pandemic, Carlson helped the hospital set up "a virtual patient registration tool, manage the infrastructure for telehealth communication, set up telehealth appointments, virtual rounding, virtual visits and comply with new telehealth requirements," said Dr. Jon McKeeby, the chief information officer for the NIH Clinical Center, the chief of DCRI and the acting chief of Biomedical Translational Research Information System.

Find out more about the program (Staff only).

- Donovan Kuehn

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