Patient Services

Patient Representative

CAPT Antoinette L. Jones, MSOD, RN
The NIH Clinical Center
Patient Representative is
CAPT Antoinette L. Jones.

The Patient Representative serves as a link between the patient and the hospital. The Patient Representative makes every effort to assure that patients are informed of their rights and responsibilities and that they understand what the Clinical Center is, what it can offer, and how it operates.

We realize that this setting is unique and may generate questions about the patient's role in the research process. As in any large and complex system, communication can be a problem and misunderstandings can occur. If you have an unanswered question or feel there is a problem you would like to discuss, call the Patient Representative. The sooner your concerns are known, the easier they are to address.

You may reach the Patient Representative at 301-496-2626. Calls made to this number after 5 pm or on weekends or holidays will be returned the following business day.

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This page last updated on 04/24/2023

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